Do you provide after-sales support?
All items are fully inspected and safely packed. In the rare case of damage, we offer replacements or refunds depending on the situation. We aim to protect your interest at all times.
Can I start with a trial or sample order?
Absolutely. We welcome sample or trial orders so you can evaluate our quality, detail, and service before placing large orders.
Do you provide drawings for approval before production?
Yes, for custom orders we always provide a detailed CAD drawing for confirmation. Only after you approve, we start production.
What payment terms do you offer?
Usually 30% deposit and 70% before shipment via T/T. Flexible terms may be available for long-term partners.
How do I request a quote or place an order?
Email us or use the inquiry form. Include your design, granite color, size, and destination. We’ll respond within 24 hours.
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